How to delete your account
- Sign in to GE Connect on the web, iOS or Android.
- Open your profile from the menu, then choose Delete account.
- Type I understand to confirm. The deletion runs immediately — there is no waiting period and no way to undo it.
What gets deleted
Your account, sign-in credentials, profile, first and last name, email address, avatar, notification settings and push tokens are permanently erased. Your posts, comments, likes, chat messages, calendar events and uploaded photos, videos and files are erased with them. If you are the Master Admin of a class, that class is also permanently deleted, along with every student record, post, message, event and media file it contains.
What is kept, and for how long
Nothing personal is retained after deletion. Independently of any deletion request, all posts, comments, messages, calendar events, media and notifications are automatically erased 18 months after they are created. Purchase records held by our payment processors (Apple, Google and Stripe) are kept by those companies for the period their own accounting and tax obligations require; we cannot delete them on your behalf.
Deleting some data without closing your account
You can delete individual posts, comments, messages and media from inside the app at any time, and leave a class without deleting your account. Class admins can remove a student record and everything attached to it.
Contact
Trouble deleting your account? Write to us: alexe@geagenda.com